Comparison · Updated May 2026
7shifts vs My Friendly Staff
7shifts is a scheduling and labor-management product built specifically for restaurants, with hiring tools added in the last few years. Strong on scheduling, lighter on screening.
The short answer
Choose 7shifts when: You're a 5+ location restaurant group that needs scheduling, labor cost tracking, tip pooling, and shift swapping in one system. 7shifts is the category leader for full-service restaurants.
Choose My Friendly Staff when: You run a smaller operation (1–4 locations), your scheduling is fine (or already 7shifts), and your real problem is that nobody answers the phone when an applicant calls. MFS plugs into that gap.
Pricing
7shifts: $34.99–$153.99/mo per location, hiring is in higher tiers (May 2026). My Friendly Staff: $100/mo flat for the first location, $50/mo per additional.
Side-by-side feature comparison
| Feature | My Friendly Staff | 7shifts | Outcome |
|---|---|---|---|
| Pricing | $100/mo (first location) | $34.99–$153.99/mo per location | Tie |
| Phone-first applicant intake | Native | Web only | MFS wins |
| Restaurant scheduling | Not included | Industry-leading for restaurants | Competitor wins |
| Labor cost / tip pooling | Not included | Built in | Competitor wins |
| AI applicant scoring | Built in (Claude) | Basic | MFS wins |
| Bilingual screening (EN/ES) | Native voice + web | Posting only | MFS wins |
Common questions about 7shifts vs My Friendly Staff
Should I use 7shifts hiring or My Friendly Staff?
If you already use 7shifts for scheduling, their hiring add-on is convenient but very basic. If applicants reaching out by phone is part of your hiring volume — which is true for most independent restaurants — MFS handles that channel where 7shifts doesn't.
Can 7shifts and My Friendly Staff work together?
Yes. There's no formal integration, but the workflows don't conflict. Use 7shifts for the schedule, time clock, and labor reporting; use MFS for the hiring phone line and applicant screening. Hires from MFS get added to 7shifts manually.
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