Comparison · Updated May 2026
Toast Hiring (Toast POS) vs My Friendly Staff
Toast is the dominant restaurant POS in the U.S. They bundle a hiring tool free with their POS subscription — basic, but $0 marginal cost if you're already on Toast.
The short answer
Choose Toast Hiring (Toast POS) when: You're already a Toast customer, your hiring volume is low, and the free bundled tool is enough. No reason to add a paid tool when something free does the job.
Choose My Friendly Staff when: You run any meaningful hiring volume (more than 1–2 hires per quarter), you need bilingual phone screening, or your hiring problem isn't "posting jobs" — it's "answering the phone when applicants call from my hiring sign." Toast's hiring tool doesn't do that.
Pricing
Toast Hiring: free with Toast POS subscription (~$69–$165/mo per terminal). My Friendly Staff: $100/mo flat — focuses entirely on the intake + screening problem.
Side-by-side feature comparison
| Feature | My Friendly Staff | Toast Hiring (Toast POS) | Outcome |
|---|---|---|---|
| Pricing | $100/mo flat | Free with Toast POS | Competitor wins |
| Phone screening | Native AI voice | Not included | MFS wins |
| AI applicant scoring | Built in (Claude) | Not included | MFS wins |
| Bilingual EN/ES screening | Native | Posting only | MFS wins |
| Restaurant POS | Not included | Industry-leading | Competitor wins |
| Schedule integration | Not included | Native (Toast Sling) | Competitor wins |
Common questions about Toast Hiring (Toast POS) vs My Friendly Staff
Should I bother with MFS if Toast Hiring is free?
If you're getting enough good hires through Toast Hiring's web form, no. If you're losing applicants because nobody answers the phone, or you're spending hours screening 30 web applicants per posting, MFS pays for itself within a month.
Will MFS replace Toast Hiring?
It can if Toast Hiring isn't getting you enough quality candidates. They're not exclusive — you can run both, with Toast Hiring catching web applicants and MFS catching phone applicants. Different channels, different applicant pools.
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